Oravaa

Oravaa is an advanced Voice AI platform designed to automate outbound sales and inbound customer support for businesses of all sizes. The core product is a human-like voice agent that can engage in natural, fluid conversations with customers across more than 30 languages and over 100 distinct voices. With sub-400-millisecond response latency and 99.9% uptime, Oravaa delivers an experience that is often indistinguishable from a top-performing human agent. The platform is built for the critical "last mile" of lead generation, directly addressing the common problem of leads that fill out forms but never show up. Oravaa automatically calls every new lead within 60 seconds of a form submission to qualify budget, intent, and timing, then books appointments directly into a calendar. Beyond lead qualification, the platform serves as a complete voice solution for customer support, appointment booking, reminders, surveys, and even debt collection. It is purpose-built for specific industries including healthcare (HIPAA-ready), insurance, logistics, finance and collections, and real estate. By handling routine calls autonomously, Oravaa frees human agents to focus on complex, high-value interactions that require empathy and nuanced judgment, ultimately increasing show-up rates by over 300% and driving rapid return on investment.

Ultra-Low Latency Voice AI

Oravaa operates with a response latency of under 400 milliseconds, creating a conversational flow that feels completely natural and unscripted. This near-instantaneous response time is critical for maintaining engagement and preventing the awkward pauses that often plague automated voice systems. The result is a seamless interaction where customers feel heard and understood in real time, mirroring the pace and rhythm of a human conversation.

Multilingual and Multi-Voice Capabilities

The platform supports over 30 languages and offers a library of more than 100 distinct voices. This extensive linguistic and vocal range allows businesses to communicate with a global customer base in their native tongue, using a voice that matches their brand identity. Whether handling a support ticket in Spanish, qualifying a lead in Mandarin, or sending a reminder in French, Oravaa adapts instantly to the language and tone required for each interaction.

Native Calendar and CRM Integration

Oravaa features two-way synchronization with major calendar platforms like Google Calendar and Outlook, as well as popular CRM systems. This integration allows the voice agent to check real-time availability, book appointments, reschedule meetings, and cancel slots directly through voice commands. The data flows automatically into the business's existing workflow, eliminating manual data entry and ensuring that schedules are always accurate and up to date.

Intelligent Call Routing and Follow-Up

The system is designed to qualify leads and categorize support tickets on the fly. If a call requires human intervention, Oravaa routes it to the appropriate team member with full context from the conversation. For missed calls or unqualified leads, the platform automatically initiates up to two follow-up calls, ensuring that no opportunity is lost. This intelligent orchestration maximizes the efficiency of the sales and support teams.

Lead Qualification

Oravaa transforms the lead generation process by automatically calling every new lead within 60 seconds of a form submission. During the call, the AI agent asks qualifying questions to determine budget, authority, need, and timeline. Hot leads are immediately routed to a sales representative, while lower-priority leads are nurtured with follow-up calls. This process has been shown to increase show-up rates by over 312%, turning paid advertising spend into actual booked meetings.

Customer Support

The platform provides 24/7, multilingual voice support that can resolve common tickets without any human involvement. For standard issues such as account inquiries, order status, or troubleshooting basic problems, Oravaa handles the entire interaction from start to finish. For more complex issues, the AI gathers all necessary context and then seamlessly transfers the call to a human agent, who can pick up the conversation without needing to ask repetitive questions.

Appointment Booking

Oravaa acts as a calendar-aware scheduling assistant that can book, reschedule, or cancel appointments entirely by voice. It checks real-time availability across the team's calendars, finds suitable time slots, and confirms the booking instantly. This eliminates the endless game of phone tag and significantly reduces no-show rates by sending automated reminders and allowing customers to easily modify their appointments through a simple phone call.

Surveys and Feedback

Voice-based surveys deployed through Oravaa achieve up to four times the response rate of traditional email surveys. The AI agent conducts adaptive, conversational interviews that can change questions in real time based on the customer's previous answers. This dynamic approach yields higher quality data, including post-call CSAT and NPS scores, providing businesses with structured, actionable insights into customer satisfaction and operational performance.

How does Oravaa ensure the voice sounds human?

Oravaa combines advanced neural text-to-speech technology with ultra-low latency processing (under 400 milliseconds). The AI is trained on thousands of hours of natural conversation, allowing it to use appropriate intonation, pacing, and filler words that mimic human speech patterns. The platform also offers over 100 distinct voices, so businesses can select a voice that fits their brand and customer expectations.

What industries does Oravaa specifically support?

Oravaa has optimized solutions for five key verticals: healthcare (with HIPAA-ready voice agents for scheduling and intake), insurance (for FNOL, claims status, and quotes), logistics (for driver dispatch and delivery confirmations), finance and collections (for payment reminders and compliant follow-ups), and real estate (for buyer qualification and showing booking). The platform is also flexible enough to be customized for other industries.

Can Oravaa integrate with my existing CRM and calendar?

Yes, Oravaa offers native two-way synchronization with major calendar platforms such as Google Calendar and Outlook, as well as popular CRM systems. This integration allows the voice agent to automatically check availability, book appointments, and log all interactions directly into your existing workflow, eliminating the need for manual data entry and ensuring your records are always up to date.

How quickly does Oravaa call a new lead after a form submission?

Oravaa is designed to call every new lead within 60 seconds of a form submission. This speed is critical for capturing leads while their interest is highest. During the call, the AI agent qualifies the lead on budget, intent, and timing, and then books a meeting directly into the calendar. If the lead does not answer, the system automatically initiates up to two follow-up calls to maximize contact rates.